Well Here is something for all you Blockbuster haters . I used to work there for like ever and alot of people would call in and say that they received a call saying that they did not return a movie when the customer was positive that they did. Well let me tell you all a couple things.only about 1/4 of those customers had relized they did not return the movie. the other 3/4 of the customers that called we ended up eather finding the movie on the shelf because some one skipped over it when scanning in movies, and then sometimes on rare ocation the ones that axidently do not get check in get checked out to another customer without it being checked in in the first place. Beleive me it really happens. Also I am probably the worst person with late fees there, even when I still worked there. ONce I have 98 dollars in fees I never paid them of course because that is just stupid. But I went in the other day and they were gone,probably because I complained alot. But talk to the store manager. They do alot to make the customer happy, because they dont want complaints. But honestly if you say you turned it in You most likely did and its a screw up on there part. Oh and my boss told me once when I worked there that they really cant do much about the missing movie because its your word against theres. Who knows but if you decide that you are not going to pay the fee for it. and they decide that you cant rent untillyou do all you have to do is go to another Blockbuster tell them you dont have an acct yet and open a new one there. Then you get a whole new acct card and everything. And you can use that card at any Blockbuster. Wellenoph of my ramblings. But seriously when you talk to them tomarrow tell them to check there shefs for the copy you saposavly have. They will probably find it. Hope all ends well.