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Regarding the FAQ Menus


BentedWreath

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This isn't exactly urgent, but as a newbie, I just have to express how challenging it was to find the FAQ. My perspective was as follows:

The tab on the top of the home screen leads to outdated information. But, there is this helpful link: https://gayauthors.org/faq/general/  which is not even pinned to the top of the actual "Help" Section of the forum: https://gayauthors.org/forums/forum/262-help/

I wish I had paid closer attention to the path I took to finally change my status from Author to Member, but it was nowhere near linear. 🤣 I suggest a more obvious FAQ link or button to be right at the top or the side of the Home page https://gayauthors.org/  and maybe above the Newsletter block on the Forums for good measure https://gayauthors.org/forums/

 

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Help is on the main menu at the top of all pages and the first page links to that General FAQ. 

On mobile Help is on the first menu. 

And if you found an out of date FAQ entry, link it so it can be updated. 

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Posted (edited)
6 hours ago, Myr said:

Help is on the main menu at the top of all pages and the first page links to that General FAQ. 

On mobile Help is on the first menu. 

And if you found an out of date FAQ entry, link it so it can be updated. 

Aye, aye, captain! 🫡

I verified that the Help forum is indeed on the first menu of the app. 

For the FAQ link, I followed this path on the website: 
Help & FAQ - Frequently Asked Questions | Gay Authors - Gay Authors
 

In this entry I am not sure if it was the way to do it before, but I found the status update to be a radio button hidden under the Profile Settings, which is how I was able to then post status updates: How do I post a status update? - Forums - Gay Authors

The entire store section is alluding to a store which I was unable to find (unless it's referring to the Premium tab overhead). The store is also mentioned when changing the other status (member to author): https://gayauthors.org/faq/authors/authors/becoming-an-author-what-must-i-do-before-i-can-post-a-story-r25/ 

I seriously can't figure out how I navigated to the link that just showed the different membership statuses as buttons, but this link explained it all in detail, which is basically what I was hunting for: Step-by-Step Guide to Post Stories on Gay Authors - Step-By-Step Guides - Gay Authors

Update: Also, I just wanted to mention that none of this has kept me from having fun exploring the website, authors, and stories. I know it's time consuming to make any changes on any website or forum and nothing I mentioned regarding the FAQ and Help sections give me any real cause for concern. It's just that I realized that I won't be the "new kid on the block" forever and wanted to try to help any "new kids" after me to find their way a little better than I did. 

 

Edited by BentedWreath
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4 hours ago, BentedWreath said:

I seriously can't figure out how I navigated to the link that just showed the different membership statuses as buttons, but this link explained it all in detail, which is basically what I was hunting for: Step-by-Step Guide to Post Stories on Gay Authors - Step-By-Step Guides - Gay Authors

That is directly linked on help menu too.

image.png

I will clarify the other items in the FAQ. Store is under "Activities" now due to overcrowding on the menu.

Status Updates will be removed, as it is going away  with the new version of the forums coming later this year.

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