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Lemme tell ya'll a thing


Okay, so, I will say this first.  Do not be mean to your customer service people.  No matter what, never start out a call being mean.  You never know who you'll get.  Sometimes you'll get me.  And bitch I am good at my job, but woe unto the person who angers me.

 

This woman today, last call of my day, continued to berate me and call me names and refuse to be cooperative whilst she was yelling at a police officer as well.  Ms. Barbara was a handful, but like the professional I am, I attempted to make nice with her.  I told her I understood and I could handle this quickly and we won't have any worries because you know what, you've got me, Ms. Barbara.  So I go through looking at her situation, looking at our contractual agreement with this lady, get through all my technical stuff in about a minute, minute and a half?  Give or take, but including my greeting and her explanation.  I'm fast, so that's fine with me.

 

Ms. Barbara decides she wants to take out all her frustrations on me.  Calls me everything but a white little gay boy.  Oh, she pushed my buttons.  I don't like people messing with my process, I'm all about being efficient and this woman has the audacity, the nerve, to call me slow.  Woman, do you realize with anyone else you'd be on the phone for 30 plus minutes?  Woman, do you realize how much of a cunt you're being?  

 

So, Ms. Barbara and I had a falling out.  I have decided in my life that I will not take abuse.  Had enough of that from my father and ex boyfriends.  Ms. Barbara proceeded to ask me why a tow truck would take more than... I'm really not sure, because you would think a tow truck would be there in an hour or so, and I told her 45 minutes, but basically she was not satisfied.  

 

At which point I told Ms. Barbara "Ma'am, I have no control over anyone other than myself.  It seems you don't have that much."  She may have called me a jackass and then I may have hung up on her.  

 

But the point is:  Do not be mean.  There is no reason to be mean.  If you fuck around and you get me in customer service world, you should cherish me.  I am basically customer service Jesus. I am your lord and savior.  I will go to the ends of the earth for you, and I will move mountains, make the sky cry, I will do anything.  So long as you keep a civil tongue in your head and you address me properly.  I expect to be treated as a fellow human, not something you can abuse at will.  

 

Guess where Ms. Barbara is now?  She stranded.  'Cause I ain't gone help that ho.  Nuh uh, no sirree, no way, no how, nah, nope, not gonna.  I hope she enjoys her vacation on the road shoulder.  That whore.  FUCK YOU MS BARBARA.  

 

The moral of the story is be kind.  Just be a good person.  Remind yourself in those circumstances when you're angry or hurried that other people are people as well, and treat them accordingly.  Otherwise...

 

I swear I will find you and I will ruin your entire life and you will never breathe easy again because each time you take a breath there will be a new fear 'cause I will home invade you, harass you on the phone, come to your work, put drugs in your food or drink, I will find and end you. 

 

But not really.  But that doesn't mean someone else might not... so maybe be a good person?  I'm sorry, I'm just so frustrated with why people are so cruel and mean and horrible.  Every interaction I go into I always smile.  I want to be liked.  An old adage suggests you get more flies with honey than vinegar.  So be sweet, don't be Ms. Barbara.  That fucking horrible cum guzzling thunder cunt from planet bitch.  

 

Gonna go dye my hair pink.  Cause I need to scream at the world.  

 

Edit: Dying my hair turned out great!  Deeper pink than I wanted but I am pleasantly surprised.  Jeez, I might rock this for a minute.  

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Fae Briona

Posted

Rarely a need to be uncivilized, and never a need to start the conversation that way.  I prefer the old definition of "gentleman", occasionally, but probably incorrectly, attributed to Oscar Wilde:  "A true gentleman is a man who is never unintentionally rude."

 

Think the only time I've gotten hostile with a service person on the phone is when began the conversation that way -- there were having a bad day i suppose.

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