Tiger Posted April 28, 2009 Posted April 28, 2009 For some reason, AVG anti-virus is not fully functional on my computer. Apparently, the resident shield, the component that scans online files is not working properly. I have done a few things to try to fix this issue. First, I created a new Windows account. That didn't work. Then I uninstalled and reinstalled the program. What can I do to fix the problem? Anyone with a high level of computer knowledge would be most helpful.
Sir Galahad Posted April 28, 2009 Posted April 28, 2009 You wouldn't happen to have Windows Vista on your PC by any chance?
Tiger Posted April 28, 2009 Author Posted April 28, 2009 You wouldn't happen to have Windows Vista on your PC by any chance? Yes I do.
Site Administrator Graeme Posted April 28, 2009 Site Administrator Posted April 28, 2009 You wouldn't happen to have Windows Vista on your PC by any chance? Yes I do. That was my thought, too. The laptop at home with Vista has this same problem. I just restart AVG manually. I haven't tried looking for a fix. The problem is with Vista, not AVG, though, because none of the other machines with AVG have a problem. Of course, you could argue that AVG needs to do whatever it has to, to stop Vista from not letting it start, but it's easier to blame the operating system
Phantom Posted April 28, 2009 Posted April 28, 2009 Hmmm... I had the same problem with AVG and vista on my desktop. The nearest I could figure out was that it had something to do with access controls and permissions and such. So, I uninstalled Vista and went with Norton 360 trial to test it out. AVG also provides a searchable section for FAQ's here: http://www.avg.com/support I know I didn't provide a good answer, but the FAQ's could provide an insight and workaround for your problems. Eric
Sir Galahad Posted April 28, 2009 Posted April 28, 2009 AVG do have serious probs with Vista. I have Norton on both of mine and it runs perfectly, got it for a bargain on ebay. Oh, don't get Panda if you do change, I had a few issues with downloads I couldn't resolve. Ain't Vista grand?!
JamesSavik Posted April 28, 2009 Posted April 28, 2009 Ain't Vista grand?! What's the difference in herpes and Vista? herpes goes into remission.
Former Member Posted April 29, 2009 Posted April 29, 2009 I have actually had problems with AVG not working on XP machines to. I think Resident Shield was the component that packed up on at least one of the machines. A reinstall has worked for me each time though.
Site Administrator Graeme Posted May 5, 2009 Site Administrator Posted May 5, 2009 For some reason, AVG anti-virus is not fully functional on my computer. Apparently, the resident shield, the component that scans online files is not working properly. I have done a few things to try to fix this issue. First, I created a new Windows account. That didn't work. Then I uninstalled and reinstalled the program. What can I do to fix the problem? Anyone with a high level of computer knowledge would be most helpful. I just had Vista's Windows Defender report that AVG wasn't turned on. This time, I went to the AVG console and it reported that everything was fine. I suspect it's a timing issue -- the Windows Defender is checking if the AVG is running before the AVG has finished starting up. In other words, if the AVG icon is in the taskbar tray, or if you can see the avgtray.exe process in Task Manager, then ignore it....
Boy In Doubt Posted May 6, 2009 Posted May 6, 2009 Yeah that happens to me too and I've got Windows Vista so I supsect that's what's causing it. Restarting your system usually helps or try updating the AVG database.
Jack Frost Posted May 7, 2009 Posted May 7, 2009 Hit it with a hammer. It seems to work magically for me every time.
colinian Posted May 7, 2009 Posted May 7, 2009 I'm running Vista Ultimate and AVG 8 pay version and everthing works just fine. Ditto on my desktop at home. Colin
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