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Sign In Required?


Go to solution Solved by Cia,

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Posted

Hi, There!

For the past two or three weeks, I’ve had to sign in to read a story. Why is that?

Also, if I leave the story for a few minutes, I have to sign in again, which is very frustrating 

Lisa

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  • Site Administrator
  • Solution
Posted

Hello Lisa,

  Due to EU and some states online regulations, Mature content does require members to sign in to read. You just need to sign in once in the same browser window and not log out if you wish to continue to visit other areas of the site or multiple stories. At log in, you can also check the box to save your log in info if you are using a personal device and it is safe for you to do so.  Are you using an Incognito browser or have your browser settings set to log you out if you navigate away from websites? Otherwise you should not be having this issue as GA does not require members to sign in multiple times unless you choose to do so. I hope that helps! 

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Posted (edited)

Hi, Cia!

How are you???

I'm using Safari on my phone, & actually, I have checked ‘save my login,’ but it never saves it. 

I’ll have to check my settings to see if I have anything set to automatically logout after a certain time. 
 

Thanks, Cia!

Lisa

Edited by Lisa
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  • Site Administrator
Posted

There might be a corrupt cookie.  You can log in and then log out deliberately. That should reset things if the cookie is the issue.

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Posted
14 minutes ago, Myr said:

There might be a corrupt cookie.  You can log in and then log out deliberately. That should reset things if the cookie is the issue.

Thanks, Myr!

I’ll give it a shot!

  • Like 3

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