After a glorious weekend, Monday dawned grey and cooler, though there were breaks in the cloud. Claire Watson flung open a window to welcome the reduction in temperature – A Helping Hand's office didn't run to air conditioning. Sat at her battered desk, she opened the laptop and debated what to tackle first out of that day's to-do list. The media attention, together with the videos had resulted in a satisfying trickle of potential volunteers. Should she sort through those, or turn to the much lo