Names, places, characters, events, and incidents are based on the authors' lives and experiences and may be changed to protect personal information. Any resemblances to actual persons (living or dead), organizations, companies, events, or locales are entirely coincidental.
Note: While authors are asked to place warnings on their stories for some moderated content, everyone has different thresholds, and it is your responsibility as a reader to avoid stories or stop reading if something bothers you.
Dear, Grocery Shoppers - 10. What's the Point?
I’ve had time to cool off from my rant about the wonderful and obviously perfect way of stocking groceries, and I have since moved on to an equally agitating concept. Moving up in the world is, probably, the most difficult thing I’ve ever tackled. Don’t get me wrong, I wouldn’t mind stocking groceries until I’m old and gray, but I think I owe it to myself and my student loan debt to try my hand at getting a promotion.
Without a doubt in my mind, this is the hardest task I have given myself! I work hard, I tend to help other coworkers out when they’re struggling, and I can’t even remember the last time I’ve called in. A position opened up at the store I work at, and it seemed right up my alley! I knew I would have some stiff competition, but I had my fair share of experience and was willing to throw my hat in the ring.
I applied for our store’s Assistant Front End Lead, an assistant department lead position that places a worker in charge of running the checklanes and the customer service desk. I have experience in all of the positions, minus working in the accounting office, in this department. Out of all the other candidates, I knew two of them had the exact same amount and level of experience, putting personality and seniority into play. Seniority in my company is a big deal, as our company is union-based, and I only have two years under my belt, while another candidate had five.
Needless to say, I did not get the position, and I am fine with that, considering that the person who did receive it is far more experienced than I am. What prompted this entry was my interview. I have never been more disrespected in my life, and quite frankly, I will be passively looking for other employment. The selection process is set up to avoid situations like this, but yet, this is the second position interview I’ve been in for our store, just to be met with an overabundance in failure.
The store manager doing the interview is a very cut and dry military man. He sees everything in black and white, and I admire this quality in him. If he sees a new way of performing a task in the store, and it is more productive than the way our company demands, he throws out the company’s wishes and says, “Do it!” He loves a hard worker, and that’s why I get along with him. He is also a problem solver. Should a department have issues with meeting sales demands, he works with the leads to drive sales where they can, and in a productive manner, versus making declarations followed by walking away.
The problem is that I do not know how to proceed from my current position. Some questions in both of my interviews for different positions are simply impossible to tackle. I have thought long and hard about these questions for several days now, and my two Bachelor degrees plus ten years in retail have provided me diddly-squat.
“Do you have experience in working with our schedule-making software?” My answer is to list relative experience in other stores that I have made schedules for. “But that’s not our software.” Instant failure for the question.
“Do you have experience in ordering and managing inventory for the department you are applying for?” I reply with my experience in ordering and managing inventory for the mattress store I worked for as a salesman. “But that’s not involving a grocery store.” Instant failure for the question.
“What is your leadership style?” My leadership personality is exactly what our company wants: cookie-cutter. I prefer my term for it, which is cheer-leadership. I hand out high-fives (air-fives for COVID reasons) and praise for hard workers. In disciplinary actions, I encourage the concept of coaching, compared to wagging a finger and whipping out write-ups. If I can work with you verbally and demonstratively on how to properly do the task, then I will in a positive, but stern fashion. “But that requires no backbone.” Instant. Failure.
What is the point? I can provide the literal essence of what my company’s goals, attitude, and expectations consist of! If I have to, I’ll put a face on. I’ve been a salesman, so I know how to alter my personality to match the person I’m talking to and instantly be their best friend. I’m all about finding innovative ways to boost sales and making my job easier while getting more accomplished.
But how in the actual Hell am I supposed to get experience in the company’s schedule-making software when my current position doesn’t even involve logging into the computers for any reason. I don’t even have access to our handheld scanners, which would make certain aspects of my job easier. I have done everything but beg my supervisor to train me to use these handhelds. With our stock crew being short staffed, and a couple workers going on vacation soon, it would be smart to have one of your more capable employees cross-trained to do more! I will give her some credit, I have been recently trained to work with our bread deliveries, but once again, the handheld is required. I need to be able to do more.
As of right now, there are five workers on our crew that can do everything, and I mean everything. Our entire grocery department is in shambles, and these five people are spread thin. The dairy lead had to have emergency shoulder surgery, and will be out for six months. There goes one out of the five to take over the department. Our morning backstock team have been goofing up royally, so there goes another overnight superstar to supervise. As of yesterday evening, our main bread guy’s wife is having gallbladder issues and requires his undivided attention, and that takes another member of our dream squad. This leaves two out of the five to make the grocery department's order (that's ten aisle's worth of merchandise, plus displays and other fixtures), supervise the stooges, fill in displays, change displays, do product counts, let workers in when they've buzzed the front door, and assist wherever necessary.
Keep in mind that the A-team also has days off. I stocked bread for the second time in my life a few nights ago with no work being done with the handheld, so an order was not made, markdowns weren't made, and expired bread was left for someone else to do. Had I been given access to the handheld, like I have been asking for, I would be in a much better position to help out! Also, watching a 5’ 6” man use a dolly to carry stacks of bread that stand at seven feet tall is hilarious, and I am surprised no one videotaped me. I guarantee I looked like a dog hobbling on his hind legs while holding a tray of muffins.
Combined with the impossible interview questions and not being utilized properly on my stock crew, it is without a doubt that I have no way of moving up in a company that strives on promoting from within. While I am comfortable with my occupation, current pay and the amount of hours I work, I seek more. I strive to be a team player. If I see my superiors stressing out, and their tasks seem easy enough, I would be more than happy to help out!
But, as the current situation stands, I will not be given a chance to do so. I would much rather find an employer that is more flexible in handing out additional responsibilities. There isn’t even an increase in pay for what I’m asking to do. I want to make my supervisors’ lives easier! If I was in a supervisory position and someone wanted to do more work to make my life easier, I’d hand them tasks in a heartbeat, provided that they were competent!
The only option, at least in my point of view is to look for other avenues of opportunity, including outside my current company. I’ve been contemplating the idea, but seeing how I recently was awarded with full-time status, and the benefits are great, the thought was muddled until now. If another position opens up at my store, I’ll go for it, but not without equipping several snarky comebacks to the anticipated questions.
How am I to get the experience in company software if my job does not require me to use it? Have you ever seen me just shove aside a department lead and tell him/her that I am the proverbial captain now? What’s the point of these questions? What’s the point of applying for a higher position in your store? What is even the point of me sitting here?
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Names, places, characters, events, and incidents are based on the authors' lives and experiences and may be changed to protect personal information. Any resemblances to actual persons (living or dead), organizations, companies, events, or locales are entirely coincidental.
Note: While authors are asked to place warnings on their stories for some moderated content, everyone has different thresholds, and it is your responsibility as a reader to avoid stories or stop reading if something bothers you.
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