Things like community service, cell phone and internet restriction can only do so much. Those things really don't teach kids the "wrong" of what they do, it just lets them know that the consequences of doing certain things will lead to getting their stuff taken away. There's a difference. My puppy use to play bite all the time. Every time he did it, we put him away for 5-10 minutes so he knows that biting = end of playtime. He's gotten a lot better, but in his mind the only association that exists is that biting=no play time, not biting = bad, and it's the playtime he wants. So the point is that there needs to be a proper form of education that teaches kids how to actually be good people rather than just how to avoid getting inconvenienced. i don't really know what that would be. But if you do ask me, I think those kids on the bus need to eat their own medicine. When you've been humiliated publicly to the point of tears, I doubt you'd do it to somebody else ever again.