I managed to get myself locked out of my Amazon account this morning So I had to call customer service to get my password reset. OMG I spent about ten minutes spelling my email address and the guy got it wrong every. single. time. I'm a patient person, but OMG. I asked if there was another way he could look up my account. By name or address or something. Nope. Only if I had an order number. Well I'm not at home, so don't have any paperwork from recent orders with me. He mentioned email, so I was able to find an order number in my deleted emails. So he tells me the email address I'm providing doesn't match the email on the account. And he wouldn't tell me what email was on the account. So I tell him if there's something different than what I've been telling him then my account has been hacked because I've had the account since 2008 and have never changed my email on it. I tell him my email address one more time--the same one I've been spelling for ten minutes--and he tells me 'yes, that's the one on the account, but it's different from what you were spelling." *headdesk* *deep breath* So we finally manage to get the password reset email sent and now I can spend a crap ton of money on Amazon again. But OMG just OMG how many times can you spell the same email? And it's not that unusual an email address