Interesting start to this story, a fine line between the two sides of the same coin , It is amazing how easy a single word can create such utter chaos, sometimes it is only in jest and sometimes on purpose, but regardless it will almost always create such anger that it quickly spirals out of control,, plus it damages people who cannot go back and fix the problem with an apology it creates a monster which will grow by being fed by persons hell bent on causing anger and hatred, good luck on this balancing act