Hi, Craig. FINALLY getting to read this story in spite of life's pushing and pulling. I will be reading (eventually) all of your stories, but it will take a while. Thank you for pointing out, in this story, some of the problems of staffing which shelters must deal with. In a sixty mile radius of where I live, several shelters have closed in the last four years because of the pandemic, of volunteers dropping out due to mental and physical fatigue, illness, and death. The remaining ones try, but need more funding, volunteers, and sometimes help to navigate hostile regulations.
Thank you for writing this. You are one of the few authors I am currently aware of which are addressing this challenge of homelessness.