I love George's quiet, humble, but determined approach to life. He doesn't waste time when action is needed.
When I lived in a much smaller town in another state, I had occasion to confront a bully principal in my son's school. Before I spoke to him, I spoke directly to the Superintendent and told him what i was going to say and do - and then I followed through in no uncertain terms with the principal. Knowing I had already spoken with the Superintendent, he backed off a lot of his ways knowing he was being watched. Must say, it was very satisfying to see the change!