The fact is that chat became a huge head ache. It got to the point that upon logging into GA, MSN, or even chat we were hearing about fall-outs, fighting, inappropriate subject matter.. etc.. and it never got any better after we tried to police it. So yes, closing it was the best alternative in my opinion. I know I was tired of having to deal with all these small idiotic things, a lot of people were becoming overwhelmed so closing it was for the best.
But, reading and following the rules will help a lot... I can't even count how many times I was asked about a rule that I enforced.. and it would be straight forward in GA's guidelines.. so help us out a little if chat comes back and read the rules..
Don't fight us when we tell you to knock something off.. most usually its something minor and it doesn't even need to be taken any step further.. fighting it will force us to take a higher step.. because then you've become a disturbance, on top of a minor infraction. (And it puts you on a list that you don't want to be on...) It was becoming tedious for Myr and JSmith to look through chat logs whenever someone complained about something happening when no Moderator/Admin was around to address it.
But heh.. that's my rant for the night.